Care and Learning Alliance Cookies & Privacy Policies

Cookies Policy

  1. Introduction

1.1       Our website uses cookies.

1.2       We will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

  1. About cookies

2.1       A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

2.2       Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

2.3       Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

2.4       Cookies can be used by web servers to identify and track users as they navigate different pages on a website and identify users returning to a website.

  1. Our cookies

3.1       We use both session and persistent cookies on our website.

3.2       The names of the cookies that we use on our website, and the purposes for which they are used, are set out below:

(a)       We use WordPress cookies on our website to recognise a computer when a user visits the website, track users as they navigate the website, enable the use of a shopping cart on the website, improve the website’s usability, analyse the use of the website, administer the website, prevent fraud and improve the security of the website.
More information about the type of cookies can be found by visiting

  1. Analytics cookies

4.1       We use Google Analytics to analyse the use of our website.

4.2       Our analytics service provider generates statistical and other information about website use by means of cookies.

4.3       The analytics cookies used by our website have the following names: [_ga, _gat, _utma, _utmt, _utmb, _utmc, _utmv and _utmz].

4.4       The information generated relating to our website is used to create reports about the use of our website.

4.5       Our analytics service provider’s privacy policy is available at: [].

  1. Blocking cookies

5.1       Most browsers allow you to refuse to accept cookies; for example:

(a)       in Internet Explorer (version 11) you can block cookies using the cookie handling override settings available by clicking “Tools”, “Internet Options”, “Privacy” and then “Advanced”;

(b)       in Firefox (version 36) you can block all cookies by clicking “Tools”, “Options”, “Privacy”, selecting “Use custom settings for history” from the drop-down menu, and unticking “Accept cookies from sites”; and

(c)       in Chrome (version 41), you can block all cookies by accessing the “Customise and control” menu, and clicking “Settings”, “Show advanced settings” and “Content settings”, and then selecting “Block sites from setting any data” under the “Cookies” heading.

5.2       Blocking all cookies will have a negative impact upon the usability of many websites.

5.3       If you block cookies, you will not be able to use all the features on our website.

  1. Cookie preferences

6.1       You can manage your preferences relating to the use of cookies on our website by visiting:

  1. Our details

7.1       This website is owned and operated by Care and Learning Alliance.

7.2       We are registered in Scotland under registration number SC0009292 and our registered office is at Dochfour Drive, Inverness, IV3 5EB.

7.3       Our principal place of business is at Dochfour Drive, Inverness, IV3 5EB.

7.4       You can contact us by writing to the business address given above, by using our website, by email to [email protected] or by telephone on 01463 222569.


This document was produced by CALA using a template published by SEQ Legal LLP. The current version of their terms and conditions is available at:

Online Privacy Policy

This privacy policy sets out how Care and Learning Alliance uses and protects any information that you provide when you use our website.

Care and Learning Alliance is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

What we collect

Care and Learning Alliance may collect the following information:

  • Your name
  • Your contact information including email address
  • Demographic information such as postcode and preferences
  • Other information relevant to member or web-user services

What we do with the information we gather

We will use this information to help us understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • To improve aspects of our services in line with user needs.
  • To send you an invitation to subscribe, completely free of charge, to the CALA Matters E-newsletter and/or CALA Blog. This newsletter and blog aim to keep members and others up to date with current issues and news across Highland, Moray and further afield. It will give you current information about national and local policy and share good practice and we think you may find these of interest and value. You will need to reply to the invite email for the CALA Blog in order to sign up. You may opt out of these at any time by contacting Care and Learning Alliance admin or the Inverness office by email or phone.
  • From time to time, we may also use your information to contact you by email, phone or mail to let you know about events or services we are offering in your area that may be of particular interest to you.
  • We may use the information generically to customise our website.
  • We will never share your information with a third party without your prior permission.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Please note: We will not hold any personal financial information on our records.

Third party websites

Our website includes hyperlinks to, and details of, third party websites.

We have no control over, and are not responsible for, the privacy policies and practices of third parties.

Updating information

Please let us know if the personal information that we hold about you needs to be corrected or updated.