On the 1st of June 2017, we held our first ever ‘CALA Staffbank Networking & Training Event’!
A fun filled training took place on “Loose Part Play“, where staff explored the endless opportunities facilitated by this type of play, gaining knowledge on how to support children in their learning, with links to SHANARRI and the curriculum.
Imaginations ran wild, with some very creative play resulting in some wonderful den building, a beautiful mermaid & a ship!
The valuable opportunity to network with friends and colleagues new and old was appreciated by all, with staff enjoying an informal lunch in addition to the training opportunity.
For those who were unable to attend but may be looking for information on training opportunities within CALA Staffbank, please contact Amanda, who will be happy to discuss our training pathway via Phone: 01463 703037 or email [email protected]
We would like to begin by thanking those of you who took the time and effort to complete our Out of School Club survey in May.
We are delighted to note that the majority of parents felt that the use of enrolment forms, Parent Welcome Packs and ‘All About Me’ sheets were all very useful in supporting the sharing of personal information between their family and the centre.
We note however that we have some work to do on raising awareness of our customer charter, website and on the importance of the ‘My Health Sheet’. Managers and staff will continue to develop these aspects along with our notice boards and site information to ensure user friendly, up to date information is easily available to all.
The majority of responses indicate parents feel that they are treated with respect and are made to feel welcome, with the vast majority of parents feeling that CALA staff and management are committed to developing positive relationships and effective working partnerships with children and parents.
With regards the overall quality of the environment, 79% rated this to be ‘very good’ to ‘excellent’. Through your feedback we are aware that in some centres we would benefit from improving access to facilities in the local community, where possible, and will take action to address this.
We are delighted to see an increase in knowledge of the policies & procedures of our centres, with 84% aware of our Child Protection Policy, 73% aware of the Fee Paying Policy, with over half of parents aware of our Health & Safety, Infection Control & Food Safety.
We are thrilled to confirm that 90% of responses indicated parents felt that the service met their childcare requirements and expectations with almost 90% rating their child’s experience within the service as very good – excellent.
95% have indicated that they would not want to be involved in the development of the service, however we would mention that we have an open door approach, and warmly welcome any suggestions at anytime. You have suggested that confirmation of online payment be made available, and this is something we will strive to take forward with our Finance team.
Thank you all for your responses, your comments and suggestions will help us to continue to develop and improve our services.
Jayne has sent through a PowerPoint presentation showing what the children of Junior World in Nairn like to get up to during the holidays.
Arts and crafts, an Easter egg hunt, assault courses, den making – there’s always lots of fun being had.
Junior World are currently taking bookings for their Summer Holiday Club. If you’d like to know [email protected]
Care and Learning Alliance is a Company Limited by Guarantee No. SC 115681
Care and Learning Alliance is a Scottish Charity No. SC 009292
Care and Learning Alliance
40 Longman Drive
Inverness IV1 1SU
Tel: 01463 222 569